Frost & Sullivan, Inc

Associate Director, Customer Engagement

Job Locations India-Maharashtra-Mumbai
ID 2023-3010
Category
Sales and Sales Related

About the Team

Strengthen the Frost & Sullivan brand equity within and beyond the core industry sector and the assigned territory / account book. o generate revenue and consistently achieve assigned targets, by developing/maintaining client relationships and positioning Frost & Sullivan’s products and services as deemed fit.

Overview

Contact existing & potential new clients within existing & new accounts, examine industry specific needs within a specified geographic region, introduce new clients to Frost & Sullivan services & capabilities. Maintain relationships with existing clients to better meet their needs.  Generate Frost & Sullivan Growth Pipeline as a Service revenues primarily through Key Account development. 

 

(The definitive position title and internal corporate level will be established through a sequence of interviews and assessments)

 

Responsibilities

1. Client Engagement and New Business Development Activity


a. Conduct client focused business development/networking activities in order to achieve individual revenue targets, in addition to all key performance indicators.
b. Proactively forge relationships with potential Client organizations, to gain a deeper understanding of potential business needs
c. Identify and develop new business opportunities in-line with Frost & Sullivan’s services & deliverables
d. Utilizing a consultative sales approach, generate new business opportunities from within and beyond the core industry on your assigned territory.
e. Build relationship to up-sell and cross-sell.

 

2.Account Development:


a. Ensure all existing business accounts are contacted and qualified with the aim of further maximize revenue.
b. Proactively build relationships with existing and potential clients to gain a greater understanding of current/future business needs.
c. Develop account plans for Key accounts and for specific initiatives of the organization for follow through.

 

3. Expectation to meet the job objectives:


a. Effective sales pipeline management (generating the required ratio of pipeline opportunities in-line with achieving personal target).
b. Hold a clear understanding of the Frost & Sullivan sales process and knowledge of Frost & Sullivan’s cross Business Unit functionality
c. Accumulate and maintain a comprehensive knowledge/understanding of the main industry sectors in which you operate (including market dynamics/forces and an appreciation of the industries operating practices, structure and business functionalities) in order to identify key business opportunities

Qualifications

Skills


• Excellent verbal and written communication style – business communication
• Understanding of the evolving sales mechanism and ability to practice the same to help achieve the set objective
• Able to demonstrate a tenacious, persistent and professional attitude. High influencing skills, with a confident, proactive and methodical approach.

 

Experience:


• Atleast 5 years of experience in a selling environment in India from a B2B perspective
• Proven experience in selling concepts / Services in a B2B environment
• Understanding of the consultative sales approach with an hands on experience in doing the same.
• Previous experience in a hunting and farming role in India along with consistent track record.

 

Qualification
• Graduate with a Post graduation in any discipline with a flair for selling and having business acumen skills

What will make you succeed at Frost & Sullivan?

You need to be-

  • Wildly curious and entrepreneurial
  • Committed to customer success
  • A self-starter invested in your future
  • A persuasive communicator
  • Deeply Analytical
  • Excited about Disruptive Trends

Benefits

  • Competitive base salary plus bonus opportunity.
  • Attractive Medical and Accident insurance.
  • Regional travel opportunities.
  • A friendly open environment with a diverse and international operational focus.
  • A definite career path with numerous growth opportunities.
  • You will be part of a winning, global team that fosters teamwork and an Olympic spirit while enhancing your communication and people skills.
  • Encouragement to develop your intellectual curiosity and will be provided the ability to collaborate across all levels of the company across the globe.
  • Global awards & recognition opportunities & awards - President Club & Chairman Club Awards
  • “Best in class" global team that strives for excellence.
  • Matrix structure with high visibility to top leadership
  • Growth Coaching University Certification.

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